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Privacy policy

Effective date: 29.03.2026

1. Introduction

Sukar Beauty & Spa d.o.o. (hereinafter: "we", "us" or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your data when you use our website and services.

2. Data We Collect

We may collect the following types of personal data:

  • First and last name
  • Email address
  • Phone number
  • Payment data (processed through the secure Viva Wallet system)
  • Reservation and purchased services data

3. How We Use Your Data

We use your data to:

  • Process reservations and provide services
  • Send gift vouchers to your email address
  • Communicate regarding your reservations
  • Improve our services

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or misuse. Payments are processed through the secure Viva Wallet system, which is compliant with PCI DSS standards.

5. Data Sharing

We do not sell or rent your personal data to third parties. We may share data only with:

  • Viva Wallet - for payment processing
  • Mailgun - for sending emails (gift vouchers)
  • Competent authorities when legally required

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing

7. Cookies

Our website uses cookies to improve user experience and for visitor analytics (Google Analytics). By using our website, you consent to the use of cookies.

8. Contact

For any questions regarding the protection of personal data, you can contact us:

9. Changes to the Privacy Policy

We reserve the right to amend this privacy policy. All changes will be published on this page.